Why Your Shopify Store Is Slow (And How to Fix It in 48 Hours)
Is your Shopify store slow? Learn the 9 most common causes of poor Shopify performance and get step-by-step fixes you can implement in 48 hours. Free speed audit checklist included.
Summarize with ChatGPT
Opens ChatGPT with a ready-to-use prompt
Why Your Shopify Store Is Slow (And How to Fix It in 48 Hours)
Introduction
Every second your Shopify store takes to load costs you money. This is not an exaggeration.
According to Google's research, when page load time increases from 1 second to 3 seconds, the probability of bounce increases by 32%. When it goes from 1 to 5 seconds, that number jumps to 90%.
For a D2C brand doing ₹50 lakh annually, even a 1-second delay can translate to ₹5-8 lakh in lost revenue per year. For brands doing ₹5 crore or more, the losses multiply dramatically.
Yet most Shopify store owners we audit have no idea why their store is slow. They have installed apps, added features, uploaded images, and made customizations over months or years without realizing the cumulative damage to performance.
This guide will show you exactly why your Shopify store is slow and give you a prioritized action plan to fix the most critical issues within 48 hours. We have used this exact framework to improve load times by 40-60% for fashion, beauty, and health brands across India.
Let us get into it.
How to Check If Your Shopify Store Is Actually Slow
Before fixing anything, you need to establish a baseline. Many store owners think their site is fast because it loads quickly on their high-speed office WiFi. Your customers in tier-2 cities on mobile data have a very different experience.
Tools You Need
Google PageSpeed Insights — The most important tool. Go to pagespeed.web.dev and enter your store URL. Focus on the Mobile score since 70%+ of Indian e-commerce traffic comes from mobile devices.
GTmetrix — Gives you waterfall charts showing exactly what is loading and when. Useful for identifying specific bottlenecks.
Shopify's Online Store Speed Report — Found in your Shopify admin under Analytics → Reports → Online Store Speed. This compares your store against similar Shopify stores.
Understanding Your Scores
Here is how to interpret your PageSpeed Insights score:
| Score | Status | Action Required |
|---|---|---|
| 90-100 | Good | Minor optimizations only |
| 50-89 | Needs Improvement | Address Core Web Vitals issues |
| 0-49 | Poor | Urgent fixes needed, significant revenue impact |
Most Shopify stores we audit score between 25-45 on mobile. If you are in this range, you are losing customers daily.
The Metrics That Actually Matter
Google measures three Core Web Vitals that directly impact your search rankings:
Largest Contentful Paint (LCP) measures how long it takes for the main content to load. Target: under 2.5 seconds. This is usually your hero image or main product image.
First Input Delay (FID) / Interaction to Next Paint (INP) measures how quickly your store responds when someone taps a button or link. Target: under 100 milliseconds. Slow INP means frustrated customers who tap "Add to Cart" and nothing happens immediately.
Cumulative Layout Shift (CLS) measures visual stability. Target: under 0.1. High CLS means elements jumping around as the page loads, causing customers to accidentally click wrong buttons.
The 9 Reasons Your Shopify Store Is Slow
After auditing over 100 Shopify stores, we have identified the most common performance killers. They are listed here in order of impact.
1. Too Many Shopify Apps (The #1 Killer)
This is the single biggest cause of slow Shopify stores.
Every app you install adds JavaScript that must load on every page. Even apps you have disabled but not uninstalled often leave behind residual code. We regularly see stores with 25-40 apps installed, of which only 10-15 are actively used.
The Problem in Detail
When you install a Shopify app, it typically injects code into your theme in two ways:
First, it adds ScriptTags that load external JavaScript files. These files must be downloaded from the app developer's servers, adding network latency.
Second, many apps add inline code directly into your theme's liquid files. This code remains even after you uninstall the app unless manually removed.
A single app can add 100-500KB of JavaScript. Multiply that by 20 apps and you are forcing customers to download 2-10MB of scripts before they can interact with your store.
How to Fix This
Step 1: Go to Settings → Apps and sales channels in your Shopify admin.
Step 2: Make a list of every installed app and categorize them:
- Essential (cannot run store without it)
- Useful (provides value but has alternatives)
- Unused (installed but forgotten)
Step 3: Uninstall every app in the "Unused" category immediately.
Step 4: For the "Useful" category, evaluate if the functionality can be achieved through:
- Native Shopify features (many apps replicate built-in functionality)
- Theme customization (a one-time development cost vs ongoing app fees)
- A single multi-purpose app instead of multiple single-purpose apps
Step 5: After uninstalling apps, check your theme code for leftover snippets. Go to Online Store → Themes → Edit Code and search for the app name in your liquid files. Remove any orphaned code.
Real Impact
We worked with a beauty brand that had 34 apps installed. After removing 19 unused or redundant apps, their mobile PageSpeed score improved from 28 to 51 — an 82% improvement from this single change.
2. Unoptimized Images
Images typically account for 50-80% of a Shopify store's total page weight. Yet most store owners upload images directly from their phone or camera without any optimization.
The Problem in Detail
Common image mistakes we see:
- Uploading images at 4000x4000 pixels when they display at 400x400 pixels
- Using PNG format for product photos
- Not using modern image formats (WebP, AVIF)
- No lazy loading implementation
How to Fix This
For Existing Images:
Step 1: Use a tool like TinyPNG or Squoosh to compress your existing images. Aim for product images under 200KB each.
Step 2: Enable Shopify's built-in image optimization. Shopify automatically converts images to WebP for browsers that support it.
Step 3: Audit your theme's image implementation. Replace old img_url filters with image_url which supports responsive images.
For New Images:
Before uploading any image, run it through this checklist:
| Check | Target |
|---|---|
| Maximum dimensions | 2048px on longest side |
| File format | JPEG for photos, PNG only for logos with transparency |
| File size | Under 200KB for product images, under 500KB for hero banners |
| Color profiles | RGB (not Adobe RGB or CMYK) |
3. Render-Blocking JavaScript and CSS
When a browser loads your Shopify store, it must download and process all JavaScript and CSS files before it can show anything to the customer. If these files are large or numerous, customers stare at a blank screen.
How to Fix This
Defer Non-Critical JavaScript:
Add the defer attribute to scripts that are not needed for initial render:
[object Object],
,[object Object],[object Object],
,[object Object],
,[object Object],[object Object],
Reduce Google Fonts Weight:
Limit yourself to:
- Maximum 2 font families
- Maximum 3 weights per family (regular, medium, bold)
- Use
font-display: swap
4. Slow Third-Party Scripts
Third-party scripts can destroy your performance:
- Analytics tools (Google Analytics, Facebook Pixel)
- Chat widgets (Tidio, Intercom)
- Review apps (Judge.me, Loox)
- Pop-up and email capture tools
How to Fix This
Load Scripts Only Where Needed:
Use conditional loading in your theme:
{% if template contains 'product' %}
<!-- Load product-specific scripts here -->
{% endif %}
Delay Non-Essential Scripts:
[object Object],
,[object Object], chatLoaded = ,[object Object],;
,[object Object], ,[object Object],(,[object Object],) {
,[object Object], (chatLoaded) ,[object Object],;
chatLoaded = ,[object Object],;
,[object Object],
}
,[object Object],.,[object Object],(,[object Object],, loadChat, { ,[object Object],: ,[object Object], });
,[object Object],(loadChat, ,[object Object],);
5. Bloated Theme Code
Many Shopify themes contain significant code bloat:
- Features you do not use
- Outdated JavaScript libraries
- Excessive CSS
- Copy-pasted code
6. No Content Delivery Network Optimization
Shopify includes CDN automatically, but issues arise with:
- Third-party apps serving assets from non-CDN origins
- Custom fonts uploaded to theme files
- Large video files uploaded directly
7. Slow Liquid Rendering
Inefficient Liquid code forces Shopify's servers to work harder:
- Nested loops
- Excessive
includeandrendertags - Loading too much collection data
8. Missing Browser Caching Headers
Browser caching allows repeat visitors to load faster by reusing downloaded files.
9. Unoptimized Video Content
Video mistakes:
- Uploading MP4 files directly to Shopify
- Autoplay videos loading immediately
- No poster images
Your 48-Hour Speed Optimization Action Plan
Hours 0-4: Quick Wins
| Task | Time | Impact |
|---|---|---|
| Run PageSpeed Insights and document baseline | 15 min | Measurement |
| Uninstall unused apps | 1 hour | High |
| Compress hero and featured images | 1 hour | High |
Add loading="lazy" to below-fold images | 30 min | Medium |
| Remove unused fonts | 30 min | Medium |
Hours 4-12: Technical Improvements
| Task | Time | Impact |
|---|---|---|
Add defer to non-critical scripts | 1 hour | High |
| Remove orphaned app code | 2 hours | High |
| Implement lazy loading for widgets | 2 hours | High |
| Preconnect to essential origins | 30 min | Medium |
| Convert PNGs to JPEGs | 1 hour | Medium |
Hours 12-48: Deep Optimization
| Task | Time | Impact |
|---|---|---|
| Audit third-party scripts | 3 hours | High |
| Optimize Liquid queries | 4 hours | Medium-High |
| Implement conditional loading | 3 hours | Medium |
| Clean theme sections | 2 hours | Medium |
| Move videos to external hosting | 2 hours | Medium |
After 48 Hours: Retest
Run PageSpeed Insights again. You should see:
- Mobile score improvement of 20-40 points
- LCP improvement of 1-3 seconds
- Reduced JavaScript payload of 30-50%
When to Call in Professional Help
Some performance issues require deep technical expertise:
Theme Architecture Problems — If your theme was built before Online Store 2.0, professional refactoring yields better results.
Complex App Dependencies — Custom development to replace app functionality with optimized native code.
Headless Commerce — For brands doing ₹5Cr+ annually, headless architecture offers maximum speed.
Ongoing Monitoring — Performance degrades over time. Professional maintenance catches issues early.
Free Shopify Speed Audit Checklist
We have created a detailed checklist covering all 50+ items we review during a professional speed audit.
Download the Free Shopify Speed Audit Checklist →
Conclusion
A slow Shopify store is not just a technical problem — it is a business problem. Every second of delay costs you customers and revenue.
Most performance issues follow predictable patterns. Too many apps, unoptimized images, and render-blocking scripts account for 80% of slowdowns.
Start with the quick wins in the first 4 hours of the action plan. These changes alone can make a noticeable difference.
If you are doing ₹50 lakh or more annually and want professional help, we offer comprehensive speed audits and optimization services. Our team has helped D2C brands achieve 40-60% load time improvements.
Get a Free Speed Consultation →
Frequently Asked Questions
What is a good PageSpeed score for a Shopify store?
Aim for 50+ on mobile and 70+ on desktop. Scores above 70 on mobile are excellent. Focus more on Core Web Vitals (LCP, FID, CLS) than the overall score, as these directly impact search rankings.
How much does Shopify store speed affect SEO?
Page speed is a confirmed Google ranking factor. Sites with poor Core Web Vitals are disadvantaged in search results. Slow sites also have higher bounce rates and lower engagement, both affecting rankings.
Will removing apps break my store?
Removing apps you actively use will break dependent features. However, removing unused or forgotten apps rarely causes issues. Always test on a duplicate theme first.
How often should I audit my store's speed?
We recommend a comprehensive audit every 6 months, with quick checks monthly. Schedule audits after major changes like adding apps, redesigning, or running campaigns with tracking scripts.
Is Shopify slower than other platforms?
Shopify's infrastructure is quite fast. Performance issues typically stem from theme code, apps, and content decisions. A well-optimized Shopify store can match or exceed any platform's performance.
Written by ScaleFront Team
The ScaleFront team helps Shopify brands optimize their stores, improve conversion rates, and scale profitably.
Get in touch →Get Shopify Tips in Your Inbox
Join 1,000+ store owners getting weekly insights on Shopify optimization, conversion tactics, and growth strategies.
No spam. Unsubscribe anytime.
Need Expert Help with Your Shopify Store?
Get a free consultation with our Shopify optimization experts. We have helped dozens of brands improve their store performance and increase conversions.
Related Articles
Why We Built an AI-Powered Recommendation App for Shopify (Founder's Story)
I spent 6 hours setting up product recommendations for 200 products. Then I added 10 new products and had to start over. Here's why we built an AI app that does it automatically.
Shopify Conversion Rate Optimization: The Ultimate 2025 Benchmark Guide
Learn the real Shopify conversion benchmarks for 2025, discover why 98% of visitors don't buy, and implement proven strategies to boost your conversion rate from 1.4% to 4.7%+ with data-backed tactics.
Complete Guide: Reducing Cart Abandonment with Smart Related Product Widgets
Learn how to reduce cart abandonment by 20-35% using AI-powered product recommendations. Discover proven strategies, psychology-backed tactics, and actionable implementation steps that increase conversion rates.
