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Why Your Shopify Store Is Slow (And How to Fix It in 48 Hours)

Is your Shopify store slow? Learn the 9 most common causes of poor Shopify performance and get step-by-step fixes you can implement in 48 hours. Free speed audit checklist included.

ScaleFront Team··11 min read
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Why Your Shopify Store Is Slow (And How to Fix It in 48 Hours)

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Why Your Shopify Store Is Slow (And How to Fix It in 48 Hours)

Introduction

Every second your Shopify store takes to load costs you money. This is not an exaggeration.

According to Google's research, when page load time increases from 1 second to 3 seconds, the probability of bounce increases by 32%. When it goes from 1 to 5 seconds, that number jumps to 90%.

For a D2C brand doing ₹50 lakh annually, even a 1-second delay can translate to ₹5-8 lakh in lost revenue per year. For brands doing ₹5 crore or more, the losses multiply dramatically.

Yet most Shopify store owners we audit have no idea why their store is slow. They have installed apps, added features, uploaded images, and made customizations over months or years without realizing the cumulative damage to performance.

This guide will show you exactly why your Shopify store is slow and give you a prioritized action plan to fix the most critical issues within 48 hours. We have used this exact framework to improve load times by 40-60% for fashion, beauty, and health brands across India.

Let us get into it.

Website Speed Performance

How to Check If Your Shopify Store Is Actually Slow

Before fixing anything, you need to establish a baseline. Many store owners think their site is fast because it loads quickly on their high-speed office WiFi. Your customers in tier-2 cities on mobile data have a very different experience.

Tools You Need

Google PageSpeed Insights — The most important tool. Go to pagespeed.web.dev and enter your store URL. Focus on the Mobile score since 70%+ of Indian e-commerce traffic comes from mobile devices.

GTmetrix — Gives you waterfall charts showing exactly what is loading and when. Useful for identifying specific bottlenecks.

Shopify's Online Store Speed Report — Found in your Shopify admin under Analytics → Reports → Online Store Speed. This compares your store against similar Shopify stores.

Analytics Dashboard

Understanding Your Scores

Here is how to interpret your PageSpeed Insights score:

ScoreStatusAction Required
90-100GoodMinor optimizations only
50-89Needs ImprovementAddress Core Web Vitals issues
0-49PoorUrgent fixes needed, significant revenue impact

Most Shopify stores we audit score between 25-45 on mobile. If you are in this range, you are losing customers daily.

The Metrics That Actually Matter

Google measures three Core Web Vitals that directly impact your search rankings:

Largest Contentful Paint (LCP) measures how long it takes for the main content to load. Target: under 2.5 seconds. This is usually your hero image or main product image.

First Input Delay (FID) / Interaction to Next Paint (INP) measures how quickly your store responds when someone taps a button or link. Target: under 100 milliseconds. Slow INP means frustrated customers who tap "Add to Cart" and nothing happens immediately.

Cumulative Layout Shift (CLS) measures visual stability. Target: under 0.1. High CLS means elements jumping around as the page loads, causing customers to accidentally click wrong buttons.

Performance Metrics

The 9 Reasons Your Shopify Store Is Slow

After auditing over 100 Shopify stores, we have identified the most common performance killers. They are listed here in order of impact.

1. Too Many Shopify Apps (The #1 Killer)

This is the single biggest cause of slow Shopify stores.

Every app you install adds JavaScript that must load on every page. Even apps you have disabled but not uninstalled often leave behind residual code. We regularly see stores with 25-40 apps installed, of which only 10-15 are actively used.

The Problem in Detail

When you install a Shopify app, it typically injects code into your theme in two ways:

First, it adds ScriptTags that load external JavaScript files. These files must be downloaded from the app developer's servers, adding network latency.

Second, many apps add inline code directly into your theme's liquid files. This code remains even after you uninstall the app unless manually removed.

A single app can add 100-500KB of JavaScript. Multiply that by 20 apps and you are forcing customers to download 2-10MB of scripts before they can interact with your store.

How to Fix This

Step 1: Go to Settings → Apps and sales channels in your Shopify admin.

Step 2: Make a list of every installed app and categorize them:

  • Essential (cannot run store without it)
  • Useful (provides value but has alternatives)
  • Unused (installed but forgotten)

Step 3: Uninstall every app in the "Unused" category immediately.

Step 4: For the "Useful" category, evaluate if the functionality can be achieved through:

  • Native Shopify features (many apps replicate built-in functionality)
  • Theme customization (a one-time development cost vs ongoing app fees)
  • A single multi-purpose app instead of multiple single-purpose apps

Step 5: After uninstalling apps, check your theme code for leftover snippets. Go to Online Store → Themes → Edit Code and search for the app name in your liquid files. Remove any orphaned code.

Code Optimization

Real Impact

We worked with a beauty brand that had 34 apps installed. After removing 19 unused or redundant apps, their mobile PageSpeed score improved from 28 to 51 — an 82% improvement from this single change.

2. Unoptimized Images

Images typically account for 50-80% of a Shopify store's total page weight. Yet most store owners upload images directly from their phone or camera without any optimization.

Image Optimization

The Problem in Detail

Common image mistakes we see:

  • Uploading images at 4000x4000 pixels when they display at 400x400 pixels
  • Using PNG format for product photos
  • Not using modern image formats (WebP, AVIF)
  • No lazy loading implementation

How to Fix This

For Existing Images:

Step 1: Use a tool like TinyPNG or Squoosh to compress your existing images. Aim for product images under 200KB each.

Step 2: Enable Shopify's built-in image optimization. Shopify automatically converts images to WebP for browsers that support it.

Step 3: Audit your theme's image implementation. Replace old img_url filters with image_url which supports responsive images.

For New Images:

Before uploading any image, run it through this checklist:

CheckTarget
Maximum dimensions2048px on longest side
File formatJPEG for photos, PNG only for logos with transparency
File sizeUnder 200KB for product images, under 500KB for hero banners
Color profilesRGB (not Adobe RGB or CMYK)

Website Loading

3. Render-Blocking JavaScript and CSS

When a browser loads your Shopify store, it must download and process all JavaScript and CSS files before it can show anything to the customer. If these files are large or numerous, customers stare at a blank screen.

How to Fix This

Defer Non-Critical JavaScript:

Add the defer attribute to scripts that are not needed for initial render:

[object Object],
,[object Object],[object Object],

,[object Object],
,[object Object],[object Object],

Reduce Google Fonts Weight:

Limit yourself to:

  • Maximum 2 font families
  • Maximum 3 weights per family (regular, medium, bold)
  • Use font-display: swap

4. Slow Third-Party Scripts

Third-party scripts can destroy your performance:

  • Analytics tools (Google Analytics, Facebook Pixel)
  • Chat widgets (Tidio, Intercom)
  • Review apps (Judge.me, Loox)
  • Pop-up and email capture tools

How to Fix This

Load Scripts Only Where Needed:

Use conditional loading in your theme:

{% if template contains 'product' %}
  <!-- Load product-specific scripts here -->
{% endif %}

Delay Non-Essential Scripts:

[object Object],
,[object Object], chatLoaded = ,[object Object],;
,[object Object], ,[object Object],(,[object Object],) {
  ,[object Object], (chatLoaded) ,[object Object],;
  chatLoaded = ,[object Object],;
  ,[object Object],
}
,[object Object],.,[object Object],(,[object Object],, loadChat, { ,[object Object],: ,[object Object], });
,[object Object],(loadChat, ,[object Object],);

Developer Coding

5. Bloated Theme Code

Many Shopify themes contain significant code bloat:

  • Features you do not use
  • Outdated JavaScript libraries
  • Excessive CSS
  • Copy-pasted code

6. No Content Delivery Network Optimization

Shopify includes CDN automatically, but issues arise with:

  • Third-party apps serving assets from non-CDN origins
  • Custom fonts uploaded to theme files
  • Large video files uploaded directly

7. Slow Liquid Rendering

Inefficient Liquid code forces Shopify's servers to work harder:

  • Nested loops
  • Excessive include and render tags
  • Loading too much collection data

8. Missing Browser Caching Headers

Browser caching allows repeat visitors to load faster by reusing downloaded files.

9. Unoptimized Video Content

Video mistakes:

  • Uploading MP4 files directly to Shopify
  • Autoplay videos loading immediately
  • No poster images

Your 48-Hour Speed Optimization Action Plan

Hours 0-4: Quick Wins

TaskTimeImpact
Run PageSpeed Insights and document baseline15 minMeasurement
Uninstall unused apps1 hourHigh
Compress hero and featured images1 hourHigh
Add loading="lazy" to below-fold images30 minMedium
Remove unused fonts30 minMedium

Hours 4-12: Technical Improvements

TaskTimeImpact
Add defer to non-critical scripts1 hourHigh
Remove orphaned app code2 hoursHigh
Implement lazy loading for widgets2 hoursHigh
Preconnect to essential origins30 minMedium
Convert PNGs to JPEGs1 hourMedium

Hours 12-48: Deep Optimization

TaskTimeImpact
Audit third-party scripts3 hoursHigh
Optimize Liquid queries4 hoursMedium-High
Implement conditional loading3 hoursMedium
Clean theme sections2 hoursMedium
Move videos to external hosting2 hoursMedium

After 48 Hours: Retest

Run PageSpeed Insights again. You should see:

  • Mobile score improvement of 20-40 points
  • LCP improvement of 1-3 seconds
  • Reduced JavaScript payload of 30-50%

Success Metrics

When to Call in Professional Help

Some performance issues require deep technical expertise:

Theme Architecture Problems — If your theme was built before Online Store 2.0, professional refactoring yields better results.

Complex App Dependencies — Custom development to replace app functionality with optimized native code.

Headless Commerce — For brands doing ₹5Cr+ annually, headless architecture offers maximum speed.

Ongoing Monitoring — Performance degrades over time. Professional maintenance catches issues early.

Free Shopify Speed Audit Checklist

We have created a detailed checklist covering all 50+ items we review during a professional speed audit.

Download the Free Shopify Speed Audit Checklist →

Conclusion

A slow Shopify store is not just a technical problem — it is a business problem. Every second of delay costs you customers and revenue.

Most performance issues follow predictable patterns. Too many apps, unoptimized images, and render-blocking scripts account for 80% of slowdowns.

Start with the quick wins in the first 4 hours of the action plan. These changes alone can make a noticeable difference.

If you are doing ₹50 lakh or more annually and want professional help, we offer comprehensive speed audits and optimization services. Our team has helped D2C brands achieve 40-60% load time improvements.

Get a Free Speed Consultation →

Team Collaboration

Frequently Asked Questions

What is a good PageSpeed score for a Shopify store?

Aim for 50+ on mobile and 70+ on desktop. Scores above 70 on mobile are excellent. Focus more on Core Web Vitals (LCP, FID, CLS) than the overall score, as these directly impact search rankings.

How much does Shopify store speed affect SEO?

Page speed is a confirmed Google ranking factor. Sites with poor Core Web Vitals are disadvantaged in search results. Slow sites also have higher bounce rates and lower engagement, both affecting rankings.

Will removing apps break my store?

Removing apps you actively use will break dependent features. However, removing unused or forgotten apps rarely causes issues. Always test on a duplicate theme first.

How often should I audit my store's speed?

We recommend a comprehensive audit every 6 months, with quick checks monthly. Schedule audits after major changes like adding apps, redesigning, or running campaigns with tracking scripts.

Is Shopify slower than other platforms?

Shopify's infrastructure is quite fast. Performance issues typically stem from theme code, apps, and content decisions. A well-optimized Shopify store can match or exceed any platform's performance.

ScaleFront Team

Written by ScaleFront Team

The ScaleFront team helps Shopify brands optimize their stores, improve conversion rates, and scale profitably.

Get in touch →

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Slow Third-Party Scripts","acceptedAnswer":{"@type":"Answer","text":"Third-party scripts can destroy your performance:\n\n- Analytics tools (Google Analytics, Facebook Pixel)\n- Chat widgets (Tidio, Intercom)\n- Review apps (Judge.me, Loox)\n- Pop-up and email capture tools"}},{"@type":"Question","name":"How to Fix This","acceptedAnswer":{"@type":"Answer","text":"**Load Scripts Only Where Needed:**\n\nUse conditional loading in your theme:\n\n```liquid\n{% if template contains 'product' %}\n \n{% endif %}\n```\n\n**Delay Non-Essential Scripts:**\n\n```javascript\n// Load chat widget only after user scrolls or after 5 seconds\nlet chatLoaded = false;\nfunction loadChat() {\n if (chatLoaded) return;\n chatLoaded = true;\n // Insert chat widget script here\n}\nwindow.addEventListener('scroll', loadChat, { once: true });\nsetTimeout(loadChat, 5000);\n```\n\n![Developer Coding](https://images.unsplash.com/photo-1498050108023-c5249f4df085?w=1200&h=600&fit=crop)"}},{"@type":"Question","name":"5. Bloated Theme Code","acceptedAnswer":{"@type":"Answer","text":"Many Shopify themes contain significant code bloat:\n- Features you do not use\n- Outdated JavaScript libraries\n- Excessive CSS\n- Copy-pasted code"}},{"@type":"Question","name":"6. No Content Delivery Network Optimization","acceptedAnswer":{"@type":"Answer","text":"Shopify includes CDN automatically, but issues arise with:\n- Third-party apps serving assets from non-CDN origins\n- Custom fonts uploaded to theme files\n- Large video files uploaded directly"}},{"@type":"Question","name":"7. Slow Liquid Rendering","acceptedAnswer":{"@type":"Answer","text":"Inefficient Liquid code forces Shopify's servers to work harder:\n- Nested loops\n- Excessive `include` and `render` tags\n- Loading too much collection data"}},{"@type":"Question","name":"8. Missing Browser Caching Headers","acceptedAnswer":{"@type":"Answer","text":"Browser caching allows repeat visitors to load faster by reusing downloaded files."}},{"@type":"Question","name":"9. Unoptimized Video Content","acceptedAnswer":{"@type":"Answer","text":"Video mistakes:\n- Uploading MP4 files directly to Shopify\n- Autoplay videos loading immediately\n- No poster images"}},{"@type":"Question","name":"Hours 0-4: Quick Wins","acceptedAnswer":{"@type":"Answer","text":"| Task | Time | Impact |\n|------|------|--------|\n| Run PageSpeed Insights and document baseline | 15 min | Measurement |\n| Uninstall unused apps | 1 hour | High |\n| Compress hero and featured images | 1 hour | High |\n| Add `loading=\"lazy\"` to below-fold images | 30 min | Medium |\n| Remove unused fonts | 30 min | Medium |"}},{"@type":"Question","name":"Hours 4-12: Technical Improvements","acceptedAnswer":{"@type":"Answer","text":"| Task | Time | Impact |\n|------|------|--------|\n| Add `defer` to non-critical scripts | 1 hour | High |\n| Remove orphaned app code | 2 hours | High |\n| Implement lazy loading for widgets | 2 hours | High |\n| Preconnect to essential origins | 30 min | Medium |\n| Convert PNGs to JPEGs | 1 hour | Medium |"}},{"@type":"Question","name":"Hours 12-48: Deep Optimization","acceptedAnswer":{"@type":"Answer","text":"| Task | Time | Impact |\n|------|------|--------|\n| Audit third-party scripts | 3 hours | High |\n| Optimize Liquid queries | 4 hours | Medium-High |\n| Implement conditional loading | 3 hours | Medium |\n| Clean theme sections | 2 hours | Medium |\n| Move videos to external hosting | 2 hours | Medium |"}},{"@type":"Question","name":"After 48 Hours: Retest","acceptedAnswer":{"@type":"Answer","text":"Run PageSpeed Insights again. You should see:\n- Mobile score improvement of 20-40 points\n- LCP improvement of 1-3 seconds\n- Reduced JavaScript payload of 30-50%\n\n![Success Metrics](https://images.unsplash.com/photo-1553877522-43269d4ea984?w=1200&h=600&fit=crop)"}},{"@type":"Question","name":"What is a good PageSpeed score for a Shopify store?","acceptedAnswer":{"@type":"Answer","text":"Aim for 50+ on mobile and 70+ on desktop. Scores above 70 on mobile are excellent. Focus more on Core Web Vitals (LCP, FID, CLS) than the overall score, as these directly impact search rankings."}},{"@type":"Question","name":"How much does Shopify store speed affect SEO?","acceptedAnswer":{"@type":"Answer","text":"Page speed is a confirmed Google ranking factor. Sites with poor Core Web Vitals are disadvantaged in search results. Slow sites also have higher bounce rates and lower engagement, both affecting rankings."}},{"@type":"Question","name":"Will removing apps break my store?","acceptedAnswer":{"@type":"Answer","text":"Removing apps you actively use will break dependent features. However, removing unused or forgotten apps rarely causes issues. Always test on a duplicate theme first."}},{"@type":"Question","name":"How often should I audit my store's speed?","acceptedAnswer":{"@type":"Answer","text":"We recommend a comprehensive audit every 6 months, with quick checks monthly. Schedule audits after major changes like adding apps, redesigning, or running campaigns with tracking scripts."}},{"@type":"Question","name":"Is Shopify slower than other platforms?","acceptedAnswer":{"@type":"Answer","text":"Shopify's infrastructure is quite fast. Performance issues typically stem from theme code, apps, and content decisions. A well-optimized Shopify store can match or exceed any platform's performance."}}]}